FAQs for individuals
How does the process work?
Our process is designed to be easy and stress-free. Simply share your vision with us, and we’ll bring it to life with our expert design and laser engraving, and you get to celebrate with a purpose by giving a perfect gift.
What can I have engraved?
If you can dream it, we can likely engrave it! We specialize in personalizing a wide range of materials, including wood, leather, glassware, and metal. From cutting boards to journals, we can help you find the perfect canvas to tell your story.
How long will it take to get my order?
We know you're excited to create a "Yay!" moment. Most standard orders are completed within 5-7 business days. If you have a specific deadline, please let us know when you place your order, and we'll do our best to accommodate your needs.
What if I don't like the design?
We are your creative partner, and your happiness is our priority. We’ll send you a digital proof of the design before we engrave anything, so you can review it and give your final approval. This ensures the design is perfect and helps us deliver exactly what you envisioned.
Can you engrave on an item I already own?
Sometimes. Whether we can engrave an item you own depends on its material, shape, and condition. Please reach out to us with a photo of the item, and we'll let you know if we can help you create something special.
What kind of cards are included with the gift?
We believe a gift isn't complete without the perfect message. Every gift is paired with a beautifully curated greeting card from our collection, thoughtfully chosen to match the occasion. This saves you a trip to the store and ensures your thoughtful gesture is complete and ready to give.
FAQs For Business & Nonprofit Partners
How does on-site engraving work for an event?
The process is designed to be seamless and effortless for you. We partner with you to select the items and design, then we arrive with our equipment to engrave live at your event. We handle all the logistics, allowing you to focus on your guests and deliver an unforgettable experience.
What products can you engrave at our event?
We can engrave on a wide range of materials, including wood, leather, metal, and glass. Our most popular choices for on-site events are tumblers, glassware, notebooks, and keychains. We can tailor the product to fit your brand and event perfectly.
What is the minimum order for corporate gifts?
We believe every gift can create a "Yay!" moment, so we're flexible and work with a variety of budgets and needs. Please reach out, and we’ll be happy to discuss your specific project and provide a custom quote.
Can you include our company logo?
Absolutely. We consider ourselves your partner in building your brand's legacy. We work with you to ensure your company logo is professionally and beautifully integrated into your personalized gifts.
Do you offer bulk discounts?
Yes. Pricing is based on volume and the complexity of the project. We'll work with you to find a solution that fits your budget and helps you make a big impact.
What kind of events are a good fit for on-site engraving?
On-site engraving is a fantastic way to create a memorable experience at any event. It’s a perfect fit for client appreciation events, employee holiday parties, trade shows, grand openings, and nonprofit galas.