Logistics and Planning

We recommend reaching out 4–6 weeks in advance whenever possible. For live events or seasonal gifting, earlier is always better to ensure your spot.
In some cases, yes — but we’ll want to confirm item materials, safety, and compatibility first. Reach out to discuss!
Yes! We’ll help with wording, formatting, and layout to make sure your personalization is meaningful and looks great.
For Appreciation Partners or recurring gifting plans, yes — we can hold inventory and manage shipping cycles for you.

Payments and Pricing

For most orders, full payment is due up front — this allows us to begin personalization and hold your delivery or event date.
For larger or longer-term projects, we may offer a 50% deposit option. Let us know what you're planning, and we’ll share the simplest path forward.
We accept all major credit cards, ACH transfers, and business checks. For recurring plans, quarterly billing is available.

Absolutely — that’s one of our specialties! We can handle individual names, messages, or variations with ease.
We work with a variety of materials, including metal, glass, leather, wood, and more. If you have something specific in mind, just ask.
Yes — all gifts are packaged thoughtfully, and we can include gift notes, tags, or branding elements upon request.

Yes! Our Centennial, Colorado, studio is available by appointment if you'd like to see items in person or discuss a project.
Yes — we offer both! You can schedule a pickup or we can coordinate local delivery depending on your location and timeline.